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Shipping Policy

  • KiRiVOO e-store is shipping products from Estonia to all European countries. KiRiVOO delivery partners are Omniva, DPD and DHL. 
  • We offer a FREE drop box service in Estonia, Latvia and Lithuania. As well as, FREE standard delivery to all EU countries (look below). 
  • Orders are generally delivered within 7-10 work days in Estonia and 10-21 work days to other EU countries. 
  • Most KiRiVOO products are made to an order. 
  • Please note that we start to prepare your shipment after your payment has arrived to Kirivoo OÜ bank account. 
  • Customer will receive an e-mail with a shipment tracking number. 
  • If KiRiVOO free delivery Terms & Conditions are not met, Customer needs to pay for delivery. 
  • The courier company will deliver the parcel to the address stated in the order. It is not possible to change it after the order has been made.
  • The goods will be delivered by the courier with a delivery note. All deliveries must be signed for and Customer will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. We strongly suggest to check the package before signing it and mark possible damages of the package on the delivery note. Please inform KiRiVOO about damage packages on the address: shop@kirivoo.com.
  • Please be aware that the correct details and delivery address effect delivery process. Please double check if the contact information is correct to avoid misunderstandings and delay of delivery. KiRiVOO and the delivery company are not responsible for delay in delivery and misunderstandings that are caused by incorrect contact information presented by the Customer.

 

Estonia:

  • DPD Pickup  (Parcel Shop) - FREE Delivery
  • Omniva Drop Box - FREE Delivery
  • DPD Private Courier - 2,50€
  • Omniva Courier - 2,50€

 

Latvia, Lithuania:

  • DPD Pickup (Parcel Shop) - FREE Delivery
  • Omniva Drop Box - 4€
  • DPD Private International Delivery - 5€
  • Omniva Courier - 6€
  • DHL Express (Quickest) delivery services stand between 25-42€ (shipping rates are calculated at checkout - depends on the company and weight of the parcel)

 

Finland:

  • Standard Delivery - FREE Delivery
  • Standard/Registered Maxi Delivery - 10€
  • DPD Private International Delivery - 12-15€
  • Omniva EMS Courier (3-4 days) - 30€
  • DHL Express (Quickest) delivery services stand between 29-42€ (shipping rates are calculated at checkout - depends on the company and weight of the parcel)

 

UK:

  • Standard Delivery - FREE Delivery
  • Standard/Registered Maxi Delivery - 12,50€
  • Omniva Courier (4-6 days) - 20€
  • DHL Express delivery (Quickestservices stand between 33-42€ (shipping rates are calculated at checkout - depends on the weight of the parcel)

 

Other EU Countries:

  • Standard Delivery - FREE Delivery
  • Standard/Registered Maxi Delivery - 12-15€ (shipping rates are calculated at checkout - depends on the location and weight of the parcel)
  • Omniva Courier (4-6 days) - 25€
  • DHL Express delivery (Quickestservices stand between 33-42€ (shipping rates are calculated at checkout - depends on the weight of the parcel)

 

Other Countries:

  • Standard/Registered Maxi Delivery - 15-20€ (shipping rates are calculated at checkout - depends on the location and weight of the parcel)
  • DHL Express (Quickestdelivery services stand between 46-55€ (shipping rates are calculated at checkout - depends on the weight of the parcel)